Refund policy

Returns & Refunds

Due to the nature of my artwork, all sales are final.

If your artwork arrives damaged as a result of the shipping process, please contact me as soon as possible and within 7 days so I can evaluate the issue and make it right. To start a return, you can contact me at hello@emmamossart.com Please also include photo/s of the damage.

If your return is accepted, I will send you instructions on how and where to send your package and provide a full refund, including the cost of postage. Items returned to me without first requesting a return will not be accepted.

Please remember it can take some time for your bank or credit card company to process the refund. If more than 7 business days have passed since we’ve approved your return, please contact me at hello@emmamossart.com